Please be sure to read this entire privacy policy before using or submitting information to this Application. The current Application is controlled by Rapidoo.Ph With it registered office in the Philippines, (referred to as “Rapidoo” or “we”) and is governed by Philippines law.

Personal Information

Examples of customer information that we collect include names, information on your shipment, addresses, e-mail addresses and telephone numbers. Some of the information collected by Rapidoo is data that relates to an identifiable person ("Personal Information").

Transfer of Personal Information

Your Personal Information may be transferred to countries outside the Philippines, which do not provide an adequate level of protection, in order to perform our services. In addition, if you put your Personal Information on publicly available parts of the Application, this may be accessed by persons in countries outside the Philippines, which may not offer an adequate level of protection.

Rapidoo may need to transfer your information to local or national (foreign) governments, in order to comply with the applicable law or in order to expedite the delivery of your package to its destination.

 

Fair and Secure Processing of Your Personal Information

It is our policy to take all necessary steps to ensure that all your Personal Information held by us is processed fairly and lawfully. We will take all necessary steps to implement and maintain this Privacy Policy. All our employees and data processors that have access to Personal Information are obliged to respect the confidentiality of your Personal Information.

Access and correction

You can find out which of your Personal Information is held by Rapidoo by contacting your local Rapidoo office. We will acknowledge your request within 4 weeks. Should we be prevented from disclosing your personal information we will give reasons for any such refusal. To keep your Personal Information accurate, current, and complete, please contact us as about any incorrect information. We will update or correct Personal Information in our possession.

Cookies

Cookies are small text files that an Application can send to a user's browser for storage on the hard drive. Cookies can make use of the web easier by saving and administering status, application, preferences and other user information. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent. 

When you use the Application, Rapidoo may store some information on your device. This will be in the form of a cookie file. We use cookies to store information which we may use to improve the content of our site and to customize the site to your preferences. Rapidoo also uses cookies to gather statistics on the use of Rapidoo.Ph. No information is passed to Rapidoo from any Rapidoo.Ph cookie or its use. The cookie can only be accessed by Rapidoo.Ph. 

We consider your browser settings to reflect your consent to, or refusal of, the cookies we use on our Application. If you prefer not to accept cookies or if you prefer to be warned when one is being used, you can update the settings of your Internet browser. If you or your site administrator have cookies disabled, the Application will continue to work; however, no parts of the Application (inclusive of shipping tools, tracking and tracing of packages) will not work if cookies are disabled. 

We also use third-party services (such as Google Analytics) to collect aggregate information about the visitors to our Application. These third-party services use cookies to provide us with non-personally identifiable information about your visit to this Application (e.g. the number of visits, location from which you visited this Application and the number of pages you visited on this Application). We use this information to improve the presentation and content of this Application. Please note that data that is collected by these third-party services outside Rapidoo.Ph – if any – will not be governed by this privacy policy, but by the privacy policies of the respective third party.

More information about the way Google processes your information is available at http://www.google.com/intl/en/policies/privacy/.
If you wish to disable Google Analytics on your browser please visit http://tools.google.com/dlpage/gaoptout.

 

Links to other Applications

This Application may contain links or references to other Applications as a convenience to the user. Please be aware that Rapidoo is not responsible for the privacy practices or the content of such other Applications and that, in any case, this Privacy Policy does not apply to those Applications. We encourage you to read the privacy policy of every site you visit.

E-mail address (only when the subscription is relevant)

If you subscribe to our e-mail alerts, we collect your e-mail address. This address will only be used for keeping you informed as indicated. If you wish to unsubscribe from our e-mail alert list, you can do so at any moment as indicated in every e-mail you receive or by contacting us through [EMAIL ADDRESS]

Collection of Personal Information and purpose thereof

Rapidoo collects and stores information about every package it handles in order to enable efficient provision of package delivery services demanded by its customers. Rapidoo uses information about its customers, their packages, and their shipping activity to provide or enhance the services it makes available to its customers, communicate with its customers about additional services they may find of value, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, establish credit, accomplish the billing function, and comply with government regulations applicable to us or our subsidiaries.
 

 Any Personal Information which we collect will be used solely for the purpose of providing our services, and we will not store it for any longer period than is legally permissible and required for this purpose.

Third Parties

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information for those purposes listed in the previous paragraph. In addition, we may ask our subsidiaries to process information, for those purposes, on our behalf. These vendors and/or subsidiaries are required to maintain the confidentiality of the information and are restricted from using the information for any other purpose. In addition, as we continue to develop our business, we may buy or sell subsidiaries or business units. As part of these transactions, customer information of the subsidiaries or business units may be one of the transferred assets.

We will monitor on ongoing basis compliance with the provisions of the applicable local legislation and regulations by third party processors, such as suppliers and contractors, of Personal Information held by us.

Rapidoo Applications

The following paragraphs describe our commitment to the protection of Personal Information as it applies to the Rapidoo Applications.

Except as otherwise stated, we may use your information to improve the content of our Application, to customize the Application to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for other purposes specified in this Privacy Policy. We may disclose your Personal Information where required by applicable laws, court orders, or government regulations.

 

Collection of Personal Information on Rapidoo Applications

Users can visit most areas of this Application without revealing who they are or without providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. On this Application, Rapidoo may ask users to provide Personal Information. We may share such information with our subsidiaries.

Active collection of Personal Information and purpose thereof

During your visit to this Application, Rapidoo actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail. Some of the information that you submit may be Personal Information.

Some areas of this Application may require you to submit Personal Information in order for you to benefit from the specified features (such as e-mail alerts or newsletter subscriptions). You will be informed at each information collection point which information is required and for which purpose.

Passive Collection of Personal Information and purpose thereof

As you navigate through an Application, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies (see next paragraph), Internet tags and navigational data collection.

This Application uses Internet Protocol (IP) addresses. An IP Address is a number assigned to your device by your Internet service provider so you can access the Internet. We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your device to use in connecting to our site, and administer and improve the site.

Security

Rapidoo takes all steps reasonably possible to protect your Personal Information as collected by Rapidoo in using this Application and to protect such Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that internet transmission is not 100% secure or error-free. In particular, e-mail sent to or from this Application may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at legal@rapidoo.ph or by mail using the details provided below:

CMI Bldg, 315 Commonwealth Ave, Quezon City, 1128 Metro Manila